Frequently Asked Questions (FAQs)
Do Get Plattered platters contain any food allergens?
Yes. Get Plattered meals contain a variety of seasonally selected fruits, cheeses, nuts, cured meats, honeys and jams, and more. We are happy to accommodate for allergies, but we are NOT an allergen-free kitchen. Therefore, we cannot guarantee the absence of cross contamination.
Please specify if you have any allergies when you order your platter.
Does my platter need to be refrigerated?
Most cheeses are best consumed at room temperature, but we recommend refrigerating the platter if it will not be consumed within two hours or pickup/delivery.
*We recommend removing the crackers from the platter prior to refrigeration.
How long does my platter stay fresh for?
We recommend consuming the platter the same day of delivery or pickup.
What are Get Plattered’s hours of operation?
We accept pre-orders 24/7/365 on our website and are open Tuesday to Sunday from 11 A.M. to 7:00 P.M.
How do I change or cancel my order?
We accept order cancellations up to 24 hours prior to your selected delivery or pickup time with a full-refund. Orders cancelled after the 24 hour window are subject to all charges. Please contact us directly at 303-578-6343 to speak with a manager.
To inquire about changing an order, please contact us directly at 303-578-6343 to speak with a manager.
Do you offer any gluten-free platters?
Yes. We have the opportunity to replace our traditional crackers with a gluten-free alternative at checkout subject to a small fee. Please make sure to specify this request when ordering.
Do you offer any vegetarian platters?
Yes. We are happy to provide a full vegetarian option at your request. Please make sure to specify this request when ordering.
What is your current seasonal platter?
At Get Plattered, we only use the freshest of ingredients based on the current season, so our seasonal platter changes. Please contact us directly to see what’s on the menu today.
How far in advance should I place my order?
A set amount of platters are crafted daily. To ensure a platter on your event date, we recommend placing your order at least 24 hours in advance to secure a spot – however, orders can be placed day-of if there is availability.
Can I recycle my Get Plattered platter?
Yes. Please do. Everything down to the corn-plastic portion cups are fully recyclable.
What is your delivery area?
We offer delivery 5 miles from our location at, 1800 E Lincoln Ave Unit D Fort Collins, CO 80524. All delivery orders are subject to a $10.00 delivery fee.
What is your turn around time from placing an order?
Our typical turn around time is 2 hours for preparing and crafting your platter. Time slots are given on a first come, first served basis.
Do you offer catering services?
Yes. Our platters are always a hit at any event. Please contact us via our contact form or by phone to place a catering order today.